AI Assistant
Talk to your devices. The SensoCAN AI Assistant transforms how you interact with your IoT infrastructure—using natural language to get real-time insights, monitor alerts, and manage your fleet from anywhere.
Why AI-Powered IoT?
Traditional dashboards require you to navigate menus, click through pages, and interpret charts. The SensoCAN AI Assistant lets you simply ask what you need to know:
- "Which devices are offline right now?"
- "Show me temperature readings from the last 24 hours"
- "Export sensor data for Building A"
No training required. No complex queries. Just conversation.
Platform Integrations
Access the AI Assistant wherever you work:
| Platform | Status | Description |
|---|---|---|
| Web Application | ✅ Available | Embedded directly in your SensoCAN dashboard |
| Slack | ✅ Available | Install the SensoCAN app in your Slack workspace |
| Microsoft Teams | ✅ Available | Add SensoCAN as a Teams app for your organization |
| 🔜 Coming Soon | Chat with your devices from your phone |
Web Application
The AI Assistant is built into the SensoCAN platform. Access it from the AI Chat option in the sidebar navigation. Your conversation history is saved, allowing you to pick up where you left off.
Slack Integration
Bring IoT insights directly into your team's Slack channels:
- Install the SensoCAN app from the Slack App Directory
- Connect your SensoCAN account
- Start chatting with
/sensocanor direct message the bot
Use Cases:
- Get instant alerts in dedicated channels
- Query device status without leaving Slack
- Share system overviews with your team
Microsoft Teams Integration
For enterprise teams using Microsoft Teams:
- Add the SensoCAN app from the Teams App Store
- Authenticate with your SensoCAN credentials
- Chat with the assistant in any conversation
Enterprise Benefits:
- Seamless integration with your existing Microsoft 365 workflow
- Single sign-on support
- Compliant with enterprise security policies
Capabilities
Real-Time Device Conversations
Ask about your devices and get instant answers with live data:
- Device Status: "How many devices are online?"
- Latest Readings: "What's the current temperature in the warehouse?"
- Device Search: "Find all devices in Floor 2"
- Device Details: "Show me the Kitchen Sensor configuration"
Alerts & Notifications
Stay on top of critical events:
- Active Alerts: "Which sensors are in alert state?"
- Warning Summary: "Show me all threshold violations today"
- Notification Stats: "How many alerts were sent this week?"
- Recent Issues: "What problems occurred in the last hour?"
Data Export
Export your sensor data through natural language:
- "Export temperature data for the last 7 days"
- "Download humidity readings from Building A"
- "Get a CSV of all sensor data from March"
Manager & Admin Insights
For Managers overseeing multiple devices and teams:
| Query | Insight Provided |
|---|---|
| "Give me a fleet overview" | Device counts, online/offline status, alert summary |
| "Show system health" | Battery levels, connectivity issues, recent errors |
| "What's the notification stats?" | Alerts sent by type, delivery success rates |
| "Which devices have low battery?" | Battery-powered devices below threshold |
| "Active rule chains" | List of automation rules currently running |
| "User activity today" | Recent actions by team members (Admin only) |
Example Queries
For Users
| What You Ask | What You Get |
|---|---|
| "Show my devices" | List of devices you have access to with status |
| "Temperature readings" | Current temperature from all temp sensors |
| "Alerts this week" | Summary of notifications sent to you |
| "Export data for Sensor-01" | Download link for sensor history |
For Managers
| What You Ask | What You Get |
|---|---|
| "System overview" | Comprehensive dashboard with all key metrics |
| "Device trends last 30 days" | Historical analysis of device performance |
| "Team notifications" | Notification activity across your organization |
| "Devices offline more than 24h" | List of devices needing attention |
Best Practices
- Be Specific: "Temperature in Building A" works better than "show readings"
- Use Time Ranges: "Last 24 hours" or "This week" focuses results
- Ask for Summaries: "Give me an overview" provides comprehensive information
- Reference Device Names: Use the exact names from your system for best results
Data Privacy & Security
Your data is protected:
- Tenant Isolation: The AI only accesses data within your organization
- No Credential Exposure: Tokens, passwords, and sensitive IDs are never revealed
- Read-Only Access: The assistant cannot modify devices, settings, or configurations
- Audit Trail: All AI interactions are logged for compliance
Credits & Usage
AI queries consume credits from your tenant's AI balance. Each query deducts credits based on complexity:
| Query Type | Credit Cost |
|---|---|
| Simple status check | Low |
| Historical data analysis | Medium |
| Complex export or summary | Higher |
View remaining credits in Settings > Tenant > AI Usage.
Tip: Contact your administrator if you need additional AI credits.
Troubleshooting
"Insufficient credits"
Your AI credit balance is depleted. Contact your tenant administrator to purchase additional credits.
No results returned
The query may not match any available data:
- Verify the device or sensor name exists
- Check your access permissions
- Try using different search terms
Slow responses
Complex queries involving historical data may take longer:
- Limit time ranges for faster results
- Ask for specific data rather than broad overviews
- Peak usage times may affect response speed
Getting Help
Need assistance with the AI Assistant?
- In-App Support: Use the Help menu in your dashboard
- Documentation: Browse this guide for detailed instructions
- Contact Support: Reach out to [email protected]